Frequently Asked Questions
Everything you need to know about your AVABeauty experience.
Are AVABeauty products cruelty-free?
Yes, we are committed to ethical beauty. All AVABeauty products are 100% cruelty-free and are never tested on animals at any stage of production.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Yes, AVABeauty ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
Are your skincare products suitable for sensitive skin?
Most of our products are formulated with gentle, natural ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test before full application.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.