Returns & Exchanges

At AVABeauty, your satisfaction is our priority, and we offer a 30-day return window for products that do not meet your expectations. Items must be returned in their original packaging to ensure a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the products in their original boxes, ensuring all seals and promotional materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.